Last updated November 3, 2025

1. Acceptance of terms

These Service Terms for Spond Club (the “Terms”) govern the use of Spond AS’ (“Spond”) club solution Spond Club (the “Service”). A more detailed description of the Service can be found at spond.com.

An agreement to use the Service is entered into by registering the organization as a user of the Service on Spond’s website, and at the same time accepting the Terms. The registered organization is hereinafter referred to as the “Club”. Anyone who registers the Club and accepts the Terms confirms having the authority to enter into agreements on behalf of the Club.

2. Contact person and access control

The club must designate a contact person (the “Contact Person”), and any change of the contact person must be reported to Spond in a timely manner.

The Contact Person will receive a code for access to the Service, and can then delegate access to the Service to other persons associated with the Club. The Club must ensure that everyone who will use the Service has read and understood the responsibilities arising from the Terms.

The contact person and anyone who has access to the Service must also accept Spond’s Terms of Use.

If anyone in the Club uses the Service in violation of the Terms, the Club shall revoke that individual’s access. If the Club fails to fulfill this obligation, Spond may itself revoke access and otherwise terminate the agreement with the Club with immediate effect. Spond may also remove or censor content or other material that violates these Terms, the purpose, or the intention of the Service.

3. Change of service and terms and conditions

The Service will be continuously updated, including the addition or removal of functionalities. For changes that we believe may have significant negative consequences for the Club, we will inform the Contact Person directly or via spond.com. 

Spond may amend the Terms. For significant changes, Spond will notify the Contact Person in an appropriate manner. Minor changes will be published on spond.com, and the Club is therefore encouraged to check spond.com regularly.

4. Safety

Spond does its best to ensure that the Service is secure. However, Spond cannot guarantee that viruses, attacks, and the like will not affect the Service.

5. Privacy

Spond processes personal data about members and others associated with the Club on behalf of the Club. Therefore, the Club and Spond have therefore entered into a data processing agreement, which describes Spond’s obligations in connection with its processing of personal data on behalf of the Club.

For further information, please refer to Spond ́s general privacy statement.

6. Acceptable use of the Service

The Club commits to using the Service in accordance with these Terms and otherwise only use the Service in line with the purpose and intention behind the Service. This means, for example, that the Club or any of its representatives shall not: 

• Use the Service in connection with illegal activity, other activities that are generally considered undesirable, or in a manner that may negatively affect Spond and/or the Service. In case of doubt or disagreement, it is Spond that decides if an activity or use is undesirable or otherwise negative for Spond and/or the Service. 
• Publish content or other material that is, or can be perceived as, inappropriate, indecent, offensive, or degrading. 
• Publish content or other material that someone else has rights to, without agreement with the rights holder(s). 
• Copy, publish, resell, sublicense, modify, interfere with, gain unauthorized access to (or attempt any of these), the Service, its software, user interface, or other content in the Service. 
• Attempt to circumvent security-related features in the Service.

7. Availability

The Service should be available 24 hours a day. However, the Service may be in whole or in part unavailable from time to time due to maintenance, updates or for other reasons. Spond will, if possible, announce planned downtime on Spond’s website. If the Service is unavailable or other errors are discovered, the Contact Person or users can contact Spond Help Center directly and Spond will attempt to assist as soon as possible.

8. Intellectual property rights and liability for content

Spond has all copyright, trademarks and other intellectual property rights to the Service and content created by or for Spond. The club retains all ownership rights to its content. Content or other material published by other clubs or users is their property. The Club cannot use such content unless they have an agreement with the owner of the content. 

The Club is responsible for the content it publishes on the Service. Content that infringes on third-party rights will be removed from the Service as quickly as possible after Spond becomes aware of such content.

If the Club signs up to Spond Discover, the Club consents to Spond collecting and using content and trademarks that the Club has made public, in order to make the Club visible in Spond Discover, in accordance with the purpose of Spond Discover. The Club represents and warrants that it owns or otherwise holds all necessary rights, licenses, consents, and permissions in and to such content and trademarks including the right to grant the foregoing rights to Spond, and that Spond’s use of them as permitted hereunder will not infringe, misappropriate, or otherwise violate any third party rights.

9. Marketing and publicity

Spond may contact the Club and users of the Service directly in connection with marketing and information about new functionality of the Service or new services from Spond.

10. Payment and costs

The Service can be used by the Club to create and send various payment requests to members and others, such as membership fees, training fees, etc. Using such payment functionality incurs transaction costs. 

All costs are listed here and will also be clearly communicated before they are incurred. 

Significant changes in the pricing model will be announced well in advance before they come into effect.

11. Refunds

The Club may choose to use the Service to provide refunds to members or others who have made payments. Such refunds can be initiated by anyone who has been granted such rights by the Club, and the Club is responsible for the refunds.  

The Club’s account in the Service (the “Account”) (provided by Stripe) allows for overdraft of the Account up to: 

Norway: NOK 10 000

Australia: AUD 1 500

Canada: CAD 1000

Ireland: EUR 1000

United Kingdom: GBP 1000

USA: USD 1000

Switzerland: CHf 1000

Euro: € 1 000

This credit (the “Refund Credit”) can be utilised by the Club to give refunds to the Club’s members even when the balance on the Account is negative. The Club has the option to extend the Refund Credit. Any interest on the Account is the Club’s responsibility. Spond provides security to Stripe for the portion of the Refund Credit that is used at any given time. If  the balance on the account remains negative for three (3) months after the Refund Credit was first used, Spond will invoice the Club for an amount equivalent to the negative balance on the Account. 

12. Liability

Spond is not responsible for any financial loss or costs the Club may incur, including, but not limited to, errors, complete or partial inaccessibility, or loss of data.

Any liability does not, in any case,  include indirect loss incurred by the other party.

13. Termination

The Terms apply until one of the parties terminates the agreement. 

Spond may terminate the agreement with one (1) month’s written notice. In such a case, the Club must secure data it wishes to retain before the end of the notice period. After the notice period expires, Spond will delete the Club’s account and all associated data. 

The Club may terminate the agreement with immediate effect or with effect from a time that the Club communicates to Spond. Upon termination, the Club must secure data it wishes to retain before the termination date. Subsequently, Spond will delete the Club’s account and all associated data. 

In case of use of the Service in violation of the Terms, Spond may terminate the agreement with immediate effect. Alternatively, Spond may suspend or revoke the Club’s access to the Service. 

14. Disputes

Any dispute that may arise between the Club and Spond is governed by Norwegian law. Any disputes that are not resolved amicably will be decided by the Oslo District Court as the legal venue.