Subprocessors
A subprocessor is a third party data processor engaged by Spond, who has or potentially will have access to or process User Content (which may contain Personal Data). Spond engages different types of sub-processors to perform various functions as explained in the tables below.
Infrastructure
We use the following sub-processors to provide our cloud infrastructure environment and storage of our User Content:
| Sub-processor | Entity Country |
|---|---|
| Amazon Web Services, Inc | Ireland and Germany |
Processing of User Content
We work with various sub-processors that monitor, maintain and otherwise support the Application Services. In order to provide this functionality these sub-processors may, but not necessarily will, have access to User Content:
| Sub-processor | Entity country | Address | Purpose |
|---|---|---|---|
| Google, Inc | USA | 1600 Amphitheatre Parkway in Mountain View, California | Geo Services
Traffic/Event Analysis |
| Stripe, Inc | USA | 510 Townsend Street
San Francisco, California |
Payment Processing |
| Nexmo, Inc | USA | 23 Main Street, Holmdel New Jersey | SMS Notifications |
| Twilio SendGrid, Inc | USA | 375 Beale Street, San Francisco, California | Email Notifications |
| Mailchimp, Inc | USA | The Rocket Science Group, LLC
675 Ponce de Leon Ave NE Suite 5000 Atlanta, Georgia |
Email Newsletters |
| Datadog, Inc | USA | 620 8th Avenue, Floor 45, New York, NY 10018 |
Observability and Monitoring |
| Mixpanel, Inc | USA | Global DPO, One Front Street, 28th Floor, San Francisco, California | Traffic/Event Analysis and Messaging |
| Pipedrive | USA | 490 1st Ave South, Suite 800
St. Petersburg, Florida |
Traffic/Event Analysis and Messaging |
| Attio Limited | UK | 25 Easton Street, Office 25.3, WC1X 0DS, London | Traffic/Event Analysis and Messaging |
| Typeform S.L. | Spain | Carrer de Bac de Roda, 163, 08018 Barcelona | User Surveys |
| Functional Software, Inc (Sentry) | USA | 132 Hawthorne Street, San Francisco, California | Error Analysis |
| Nets Storebox | Norway | Haavard Martinsens vei 54, 0978 Oslo | Retail Cashback |
| Tradedoubler AB | Sweden | Birger Jarlsgatan 57A, 113 56 Stockholm | Online Cashback |
| Awin | Germany | Eichhornstraße 3, 10785 Berlin | Online Cashback |
| CJ Affiliate | USA | 530 E Montecito St, Santa Barbara, California | Online Cashback |
| AppsFlyer | USA | 100 1st Street, 25th floor
San Francisco, California |
Mobile Install Attribution |
| VenturePact LLC DBA (Outgrow) | USA | 79 Madison Avenue,
New York, New York |
Marketing activities, harvesting consented e-mails |
| SparkLIT Networks Inc | Canada | 4110 Shelbourne St
Victoria, BC, Canada V8N 3E7 |
Promotional content |
Account Administration and Support sub-processors
| Sub-processor | Entity country | Address | Purpose |
|---|---|---|---|
| Slack, Inc | USA | 500 Howard St, San Francisco, California | Internal Communication Tool |
| Google, Inc | USA | 1600 Amphitheatre Parkway in Mountain View, California | Email and Cloud Storage of Documents, Ads & Analytics |
| Atlassian Pty Ltd. | USA | 350 Bush St.
Floor 13 San Francisco, California |
Bug Tracking |
| Intercom, Inc | USA | 55 2ND St FL 4
San Francisco, California |
Support communication |
| Ad Reform LLC | USA | Atlanta, Georgia 30318 | Feedback platform (UserFeed) |
| Calendly LLC | USA | Atlanta / Remote | Schedule meetings with Spond support & sales |
| USA | 1 Hacker Way, Menlo Park, California | Ads & Analytics |
| Entity | Entity country | Purpose |
|---|---|---|
| Atender | Norway | Support |
| Spond China | China | QA, technical troubleshooting |
| Frank & Dick | Norway | Marketing |
| Chimera Prime AS | Norway | Technical troubleshooting |
Last updated November 19th, 2024