What happens if a Spond Club payment fails?

If a payment fails, Spond instantly notifies you and the member, retries the payment automatically, and allows you to track all activity in real time.

Can members update their card details for Spond Club payments?

Yes, members can update their payment methods and get notified of any issues via the Spond app, thanks to secure Stripe integration.

Why should grassroots clubs use subscription payments in Spond?

Subscription payments reduce admin time, improve cash flow, and make it easier for members to pay securely and on time — all in one place.

How do I set up subscription payments in Spond Club?

You can set up subscription payments in Spond Club by logging in, creating a payment request with your preferred schedule and amount, and adding members to the plan.

What are subscription payments in Spond Club?

Subscription payments in Spond Club are automated recurring payment requests for things like training fees, memberships, or coaching costs, all managed directly through the Spond app.

How much do football team management tools like Spond cost to use?

Spond is free to set up and use for core features like scheduling, messaging, and group management. Some advanced services – including payment processing, fundraising tools, and the Club Website from Spond – are available as optional paid add-ons.

Are football team management tools like Spond suitable for clubs with junior players?

Absolutely. Football team management tools like Spond include built- in safeguarding controls, parental oversight features, and permission settings to ensure clubs with junior members operate safely and responsibly.

Can football team management tools like Spond handle payments and memberships?

Yes, Spond’s football team management tools include secure in- app payment features and GDPR- compliant membership tracking, allowing clubs to collect fees and manage registrations without additional systems or paperwork.

Why did Wraysbury FC choose Spond over other football team management tools?

Wraysbury FC found that Spond offered all the football team management tools they needed in one place – from communication and scheduling to payments and safeguarding – making it the most complete and user-friendly option for their growing club.

What are football team management tools and how do they help grassroots clubs?

Football team management tools are digital platforms designed to simplify scheduling, communication, payments, and admin for football clubs. They help grassroots clubs like Wraysbury FC save time, improve organisation, and stay connected with members and parents.

What is the best free app for netball team management?

Spond is widely recognised as the best free app for netball team management, offering features like scheduling, payment tracking, and team communication.

What features should a free app for netball team management include?

Scheduling, group messaging, RSVP tracking, payments, file sharing, and in-app notifications are key features to look for – all available in Spond.

Why is communication so important in grassroots netball?

Clear, centralised communication helps reduce no- shows, keeps everyone informed, and ensures parents and players are engaged and involved.

How to manage grassroots netball clubs with limited volunteers?

Automate time- consuming tasks such as reminders, team selection, and attendance tracking using Spond’s free team management tools.

What’s the best way to collect membership and match fees for a grassroots netball club?

Apps like Spond let you request and track payments securely, ensuring you never miss a fee and removing the hassle of cash handling.

How can I simplify admin when managing a grassroots netball club?

Use a digital platform like Spond to handle scheduling, communication, and payments all in one place, saving time and reducing confusion.

How can Spond help clubs involved in English youth rugby?

Spond offers tools for communication, planning, payment tracking, and participation monitoring, helping clubs operate more efficiently and inclusively.

Is there a link between U20 success and senior national performance in English youth rugby?

Not necessarily. Past junior success hasn't reliably translated into senior caps, highlighting the need for better long- term player development.

What happens to English youth rugby players after they leave school?

Many struggle to find regular playing time, as there are few structured post- 18 competitions in England compared to countries like New Zealand and South Africa.

How does the school system impact English youth rugby?

Private schools dominate player pathways, while state school programmes often lack resources and sustainability, limiting access for many young athletes.

What are the biggest challenges facing English youth rugby today?

The main issues include inequality between state and private schools, lack of post- 18 playing opportunities, and a fragmented development pathway between the RFU and Premiership clubs.

How does Spond support grassroots football clubs with their finances?

Spond helps grassroots football clubs by offering in- app payment tracking, recurring billing, automatic reminders, and detailed financial reporting. These features ensure clubs can manage grassroots football finances more effectively and sustainably.

Can digital platforms help improve grassroots football finances?

Yes, digital platforms like Spond play a key role in supporting grassroots football finances by simplifying payment collection, tracking club income, and reducing admin for volunteers. This leads to better planning, fewer missed payments, and stronger financial health.

Why are grassroots football finances under pressure despite the sport’s popularity?

Despite grassroots football’s popularity and its £ 1bn contribution to the UK economy, many clubs receive little direct support. The rising cost of facilities and limited public funding continue to strain grassroots football finances across the country.

How can clubs better manage grassroots football finances?

Clubs can improve their grassroots football finances by using digital tools to track income and expenses, automate payments, and provide clear visibility over budgets. Reducing admin for volunteers also frees up more time to focus on funding and growth.

What are the biggest challenges facing grassroots football finances in the UK?

The biggest challenges facing grassroots football finances include rising pitch rental costs, expensive equipment, referee fees, and a lack of consistent funding. Many clubs operate on a week- to- week basis, relying on player contributions and volunteers to survive.

Is there a limit to how many teams I can refer?

You’re welcome to share your link with as many coaches as you like, but rewards are capped at 10 qualified teams for this programme.

When do the rewards hit my account?

Rewards are paid out in a single payment once your team reaches 10 qualified referrals. If you finish the programme with fewer than 10, your team’s reward will be paid at the start of September.

How do referrals work?

You’ll get a personal referral link for your team. When new coaches sign up and start using Spond through that link, your team earns the reward. No complicated forms, we handle all tracking.

Can parents and players help refer other teams?

Absolutely. Coaches apply to be the official Champion, but parents and players are key to spreading the word, the more your community joins in, the more you earn.

Who can become a Spond Champion?

Active coaches, team managers and key volunteers who love Spond and want to help fellow sports organisers eliminate unnecessary admin.

How can youth football coaches reduce the impact of the parent problem?

By using tools like Spond to set behavioural standards, reinforce values, and ensure consistent, respectful communication with parents.

Why do parents behave badly at kids’ football?

Poor boundaries, competitive pressure, and emotional overinvestment can cause parents to lose perspective and act inappropriately during matches.

Can Spond help manage the parent problem in youth football?

Yes. Spond helps coaches set clear expectations, communicate privately with parents, and reduce the risk of conflict through structured tools.

How does the parent problem affect children?

It creates anxiety, pressure to perform, and can lead to children quitting football due to a toxic environment on and around the pitch.

What is the parent problem in grassroots football?

The parent problem refers to disruptive or aggressive behaviour by parents at children’s football matches, often causing stress for players, coaches, and referees.

Where can I get help if I have questions?

Reach out to the Spond Help Center– we’re here to help you make the most of your Spond Champions journey.

What’s included in the full Spond Champions playbook?

The playbook includes detailed tips on sharing your link, referral tracking, reward tiers, success stories, and everything you need to maximise your impact.

Do I need to be an existing Spond user to become an ambassador?

Yes, you must already be using Spond to apply. This way, you can confidently recommend it to others based on your experience.

Who can I refer to Spond?

Any coach, team manager, or club admin who hasn’t used Spond before and manages an active sports team or group in the UK or USA.

Can I promote my referral link on social media?

Absolutely! The more you share your link – on social, via email, or in coaching groups – the better your chances of earning rewards.

How and when do I get paid?

Payouts are made monthly via your chosen method. We’ll keep you updated on your referral status and earnings throughout.

Is there a limit to how many teams I can refer?

No, there’s no upper limit. Keep referring and keep earning – you’ll move up the reward tiers as you go.

What counts as a successful referral?

A referral is successful when a coach you invited signs up to Spond and activates their team by creating events, inviting members, and using the app for team management.

How much can I earn for each referral?

You can earn between £40 and £80 per successful referral, depending on how many teams you refer. The more you refer, the more you earn!

How do I join the Spond Champions ambassador programme?

Simply fill out the quick application form. Once approved, you’ll receive your unique referral link and can start inviting other coaches straight away.

Why are Failed Payments Notifications important for grassroots clubs?

Failed Payments Notifications help grassroots clubs using Spond Club stay on top of payments, reduce admin time, avoid awkward follow-ups, and maintain a healthier financial flow.

Do I need to activate Failed Payments Notifications in Spond Club?

No, Failed Payments Notifications are automatically active in Spond Club — there’s nothing you need to set up or switch on.

Where can I see Failed Payments Notifications in Spond Club?

You’ll find Failed Payments Notifications in your Spond Club admin panel, especially under instalment plans, booking form payments, and soon, subscription payments.

How do Failed Payments Notifications work in Spond Club?

When a payment fails, Spond Club displays a badge alert in the admin panel and gives you options to retry the payment, contact the member, or let the system retry automatically.

What are Failed Payments Notifications in Spond Club?

Failed Payments Notifications in Spond Club are real-time alerts that notify admins when a member’s payment fails, helping clubs act quickly and avoid lost revenue.

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Organisations & Schools

Bringing people together in your organisation

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Managing your organisation’s activities and people, can get challenging, but we want to make it easier for you.

Know what’s going on

Spond is made for sharing and for having your messages and posts organised in one place. With all the noise from your other apps, we want to help you easily keep in touch with your group.

Make it just for you

You can choose how to be notified: have one-time or recurrent events, delegate responsibilities, and have all this information displayed neatly and accessible to everyone. Who likes to look for information by scrolling in endless chats anyways?

Yes, we are for everyone!

Spond started as a youth sports app, but it soon grew to be much more than that. From stag dos and band practices, to book groups to chess clubs – people worldwide use Spond to make social events easier to manage. The Spond team always wants to treasure this, and share new user stories in the blog. You could be our next story!

Features that will save you hours of your valuable time

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Manage multiple year or age groups

Set up groups individually in Spond to reflect their role within your organisation, whether it’s dividing juniors and seniors or individual year groups.

Managing Groups Managing Groups

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Club funding made simple

Raise money for anything, from subsidising school trips, to new kits, ground improvements or transport to away matches or events.

Fundraising in Spond Fundraising in Spond

FAQs

How do I get started as an admin and create a group?
1. Create a Spond profile – Try it! It’s FREE
2. Go to your profile and click on ‘Groups’ followed by ‘Create group’
3. Enter a group name and optionally create subgroups
4. Specify the activity (football, choir, boating, etc.) and age group (children, adults or mixed) of your group.
5. Create a group description which will be presented to new members when they are invited
6. Click ‘Create group’ to finish setting up the group
7. Edit group settings such as custom member fields or admin roles
8. Invite members. Read more.
What is the difference between the Spond app and Spond Club?
Spond offers two integrated platforms: The Spond app (for groups and teams) & Spond Club: A complete & free membership management system, including communication & payment.

The Spond app would be used by group admin (coaches, team managers etc.), guardians and members while Spond Club is used by the club admins.
Do I need to use the app to use Spond?
No, once the invitation is sent out we encourage users to download the app but you can also keep receiving notifications by email if you don’t download the app. The initial group invite can be sent as an SMS but there is only a limited number of SMS per user so we do recommend registering with an email to continue receiving notifications.
Is my data secure using Spond?
Yes, they are. Spond is completely GDPR-compliant and as stated in our privacy policy we only share your personal information with others if it is necessary to perform the service or we should be bound to such sharing by law, regulation or legal process.
Does Spond cost money?
Spond is free to download and use! The only cost is if you chose to collect money through Spond, then there will be a transaction fee. There are no hidden fees.
What are the main benefits of using Spond?
The benefits of using Spond include being able to create custom events for practices, games or other team activities, to share information, files, photos and polls with your team. Our group administrators report that Spond saves them, on average, 2.2 hours of administrative work each week.

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